Last updated: July 2026
Tunvio is committed to making its app usable by as many people as possible.
This statement describes the accessibility features of the Tunvio app for
Android, iOS and Samsung Smart TVs (Tizen), its known limitations, and how to
reach us with accessibility feedback. It follows the requirements of Directive
(EU) 2019/882 (European Accessibility Act) and the EN 301 549 standard.
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Full keyboard and TV-remote operability — every interactive element can
be reached and activated with a keyboard or D-pad, with a clearly visible
focus indicator.
-
Screen reader support — controls and images carry descriptive labels,
and important status changes (play/pause, connection loss, recording start,
sync progress) are announced without moving focus (TalkBack / VoiceOver).
-
Text size — the operating-system font size is respected and combines
with the in-app text-size setting, up to 200 % magnification.
-
Subtitles and audio tracks — subtitle and audio tracks in the stream can
be listed and selected, with an automatic preferred-language option and an
adjustable audio/subtitle synchronisation offset.
-
Subtitle appearance — subtitle text size, text colour and background can
be adjusted in the playback settings.
-
Gesture alternatives — volume and brightness can be changed without
swipe gestures via an on-screen panel with sliders and buttons; long-press
menus are also reachable by keyboard/remote.
-
No flashing content — the interface contains no content flashing more
than three times per second.
-
User-controlled timeouts — the "Still watching?" prompt and the sleep
timer are configurable or can be switched off entirely.
-
22 interface languages, including right-to-left layouts (Arabic,
Persian, Urdu).
- The white text on the turquoise primary buttons — and some subdued hint
texts and icons — falls below the WCAG AA contrast thresholds. This is a
deliberate brand-design decision.
- On Samsung Smart TVs (Tizen), the platform video player does not expose
subtitle or audio track selection; the subtitle appearance options are
therefore unavailable there as well.
- The subtitle appearance options apply to the standard video player. The
optional VLC player renders subtitles itself.
If you encounter an accessibility barrier in Tunvio or need information in an
accessible format, please contact us: support@tunv.io. We aim to reply
within 14 days.
This statement was prepared on 11 July 2026, based on an internal audit of the
app against EN 301 549 V3.2.1 (2021-03) and a manual screen-reader test run.
